Addressing Administrative Harm for Better Health Care Outcomes
From Harvard Medical School Health care systems face pressures to optimize operational efficiency while delivering high-quality patient care. However, the increasing divide between administrative and clinical domains has introduced a critical challenge. Administrative harm is often overlooked, stemming from unilateral decision-making processes that prioritize organizational goals over patient-centric considerations. This directly impacts both care delivery and workforce morale. Walter O’Donnell, MD, a seasoned clinician and assistant professor of medicine at Harvard Medical School (HMS), advocates for corporate leaders to engage meaningfully…







